Privacy Policy

Privacy Policy

Last updated: November 22nd 2024

 

At Cidade Velha Diving, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services. Please take a moment to review this policy to understand your rights and how we handle your information.

 

1. Information We Collect 

a. Personal Data

When you use our website or book our services, we may collect the following personal information:

Name, email address, and phone number.

Booking details, such as selected activities or courses.

Medical and certification information (for diving safety purposes).

b. Payment Information

For bookings and purchases, we may collect billing details, such as:

Payment method and billing address.

Partial or complete transaction information.

c. Usage Data

When you access our website, we may automatically collect:

IP address, browser type, and device information.

Data about your browsing behavior (e.g., pages visited, time spent).

 

2. How We Use Your Information

We collect your data to:

Process bookings, payments, and course registrations.

Provide personalized services and respond to inquiries.

Ensure your safety and meet diving-related regulations.

Improve our website, services, and customer experience.

Send updates, promotions, or newsletters (if you have opted in).

 

3. Sharing Your Data

We only share your information with trusted third parties when necessary to provide our services:

Payment Processors: To securely process your payments.

Legal Authorities: To comply with legal obligations related to safety or regulations.

Service Providers: For website hosting, marketing tools, or IT support.

 

We never sell your personal data to third parties.

 

4. Your Rights

Depending on your location, you may have the following rights regarding your data:

Access your personal information.

Request corrections to your data.

Delete your data (where legally permitted).

Withdraw consent for marketing communications.

Object to or restrict certain types of data processing.

To exercise these rights, contact us at cidadevelhadiving@gmail.com

 

5. Cookies

We use cookies to enhance your experience on our website. Cookies help us understand how visitors use our site, enabling us to improve functionality and provide personalized content. You can manage or disable cookies through your browser settings.

 

6. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies when visiting those sites.

 

7. Retention of Data

We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

 

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the date of the last update.

 

9. Contact Us

If you have questions, concerns, or requests regarding your data or this Privacy Policy, please contact us:

 

Cidade Velha Diving

Email: cidadevelhadiving@gmail.com

Phone: +238 991 6558

 

Thank you for trusting Cidade Velha Diving. Your privacy and trust are essential to us, and we’re committed to ensuring a safe and transparent experience for all our customers!